Aug 29, 20222 minCommercially Confident?This month I recorded a podcast with the superbly confident sales guru Andrew Buchanan, on the subject of commercial awareness. It...
Jul 29, 20222 minBoundaries for ConfidenceI’m hearing a lot about boundaries at the moment. Is it just me? And it strikes me that we both need confidence to set boundaries, and...
Jun 29, 20221 minWe’re All in the Business of Customer ServiceHave you come across the Daniel Pink quote about sales? He says that “one in nine people work in sales. But so do the other eight,”...